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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
14085
Cisco
4897
HPE
1906
Lenovo
1389
HP
1304
Fortinet
1274
Zebra
426
SonicWall
420
APC
304
Dell
220
Veritas
127
Extreme Networks
123
Datalogic
90
Eaton
75
Microsoft
71
Red Hat
59
Datto
57
Veeam
42
CyberPower
41
McAfee
38
Acronis
35
ASUS
19
Vertiv
18
EPOS
16
Opengear
15
Logitech
12
Jabra
11
Epson
9
Poly
8
Palo Alto Networks
6
Cambium
6
Ergotron
6
Kyocera
3
HoneyWell
3
Samsung
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Seal Shield
1
QNAP
1
Synology
1
Toshiba
5494
$0 - $300
5555
$300 - $800
5441
$800 - $2000
5383
$2000 - $5900
5255
$5900+
22782
Service
3829
Warranty
5847
1 Year
3800
3 Year
2692
5 Year
1503
4 Year
875
2 Year
76
7 Year
47
1 Month
26
12 Month
25
1 Incident
24
36 Month
21
6 Year
17
24 Month
7
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
3
3 Year / 3 Incident
2
3 Day
2
3 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
8 Hour
1
9 Month
16394
Phone Support
10781
Parts Replacement
10348
Replacement
8962
Web Knowledge Base Access
8046
New Releases Update
6382
Repair
2194
Diagnosis
2012
Software Update
1978
Web Support
1669
Software Upgrade
1659
Remote Diagnosis
1568
Email Support
1000
Defective Media Retention
977
Software Support
887
Accidental Damage Protection
641
Software Maintenance
550
Online Training
508
Hardware Support
422
Live Chat
392
Commissioning
386
Installation
369
Knowledge Base Access
338
Reporting
333
Hardware Maintenance
311
Troubleshooting
285
Customer Dashboard
284
Online Return Material Authorization (RMA)
236
Online Support Tools Access
235
Logistics
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
217
Configuration
214
Escalation Support
199
Case Management
170
Remote Monitoring
166
Intrusion Definition Update
151
Consulting
136
Cleaning
114
Comprehensive Coverage
108
Security Update
103
URL Database Update
103
Virus Definitions Update
102
Email Database Update
101
Escalation Management
97
Firmware Updates
97
Firmware Upgrade
96
Travel Expense Coverage
95
Training
94
Remote Technical Support
91
Spares Pool Management
8049
On-site
3444
Service Depot
622
Carry-in
12
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site